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Standard Returns
You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.
![Velvet Grip Liquid Eyeliner [CHALICE]](http://www.killstar.com/cdn/shop/files/Liquid_Eyeliner_Chalice_2_68x102_crop_center.jpg?v=1753087087)
![Velvet Grip Liquid Eyeliner [CHALICE]](http://www.killstar.com/cdn/shop/files/VelvetGripLiquidEyeliner_CHALICE_-1_68x102_crop_center.jpg?v=1753087087)
![Beyond The Grave Pressed Powder Palette [SPECTRAL SMOKE]](http://www.killstar.com/cdn/shop/files/PALLETE_SPECTRAL_SMOKE_3_68x102_crop_center.jpg?v=1768906472)
![Beyond The Grave Pressed Powder Palette [SPECTRAL SMOKE]](http://www.killstar.com/cdn/shop/files/PALLETE_SPECTRAL_SMOKE_1_68x102_crop_center.jpg?v=1768906472)
![Fatal Attraction Bodysuit [B]](http://www.killstar.com/cdn/shop/files/FATALATTRACTIONBODYSUIT_BLACK_-A_68x102_crop_center.jpg?v=1761047170)
![Fatal Attraction Bodysuit [B]](http://www.killstar.com/cdn/shop/files/FATALATTRACTIONBODYSUIT_BLACK_-C_8dfb2265-c158-4b26-8dad-66fe50e06c61_68x102_crop_center.jpg?v=1761047169)
![Witch Brim Hat [B]](http://www.killstar.com/cdn/shop/files/WITCH-BRIM_fc6e3e05-536b-4708-ae00-748bf7db96dd_68x102_crop_center.jpg?v=1774607354)
![Witch Brim Hat [B]](http://www.killstar.com/cdn/shop/files/WITCH-BRIM-HAT_68x102_crop_center.jpg?v=1774607354)
![Broom Rider Boots [B]](http://www.killstar.com/cdn/shop/files/BROOM_RIDER_BOOTS_1_68x102_crop_center.jpg?v=1780324550)
![Broom Rider Boots [B]](http://www.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-C_68x102_crop_center.jpg?v=1777305033)
![Cranium Wine Glasses [CLEAR]](http://www.killstar.com/cdn/shop/files/CRANIUM-WINE-GLASS-CLEAR-B_252f77f6-0d5a-4ed8-b427-0e00e1d21e39_68x102_crop_center.jpg?v=1778152543)
![Cranium Wine Glasses [CLEAR]](http://www.killstar.com/cdn/shop/files/CRANIUM-WINE-GLASS-CLEAR-A_68x102_crop_center.jpg?v=1778152543)