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- RHruby h.Verified BuyerI do not recommend this productFoot Shape StandardBought for Everyday useSize Purchased UK10Rated 1 out of 5 stars1 week agoHonestly, probably worth staying away.
It's pretty clear to me that these have a design flaw in the zip. when the first side broke I put it down to a fluke of bad luck, I wasn't even wearing them often. I was sure I hadn't pulled too hard or anything but sometimes with zips you just get one that's not right and it breaks. okay I could deal with that but soon after the other one broke in the same place in the same way. it was very disappointing as I loved how the boots looked. they're cute but do yourself a favour and don't bother.
SizingRated 0.0 on a scale of minus 2 to 2Runs Small Perfect Runs LargeComfortRated 4.0 on a scale of 1 to 5Poor ExcellentQualityRated 1.0 on a scale of 1 to 5Poor ExcellentWas this helpful?K-KILLSTAR - UK StoreYesterdayHi Ruby,
I'm really sorry to hear this. Our Customer Experience team have reached out to you via email to help resolve this for you. - SMSi M.Verified BuyerI recommend this productFoot Shape WideBought for Everyday useSize Purchased UK9Rated 5 out of 5 stars5 months agoComfy
Luv the style and not a heavy boot, soft underfoot. The pull zipper broke so replaced with new that just fitted, so did the same to the other boot.
SizingRated 0.0 on a scale of minus 2 to 2Runs Small Perfect Runs LargeComfortRated 4.0 on a scale of 1 to 5Poor ExcellentQualityRated 4.0 on a scale of 1 to 5Poor ExcellentWas this helpful? - SBSylvia B.Verified BuyerI do not recommend this productFoot Shape StandardBought for Everyday useSize Purchased US13Rated 1 out of 5 stars6 months agoZipper broke the first time zipping them up
These boots look amazing. But for over 100 dollars, they are made of very cheap parts. Both zipper pieces broke off the very first time putting them on. We have to use a key ring to zip them up. Shipping them back costs another 70 dollars so it isn't worth the hassle. The last pair we bought, the sole cracked all the way through in 10 months. This will be last purchase we make from killstar. I believe we should get a partial refund.
SizingRated 0.0 on a scale of minus 2 to 2Runs Small Perfect Runs LargeComfortRated 3.0 on a scale of 1 to 5Poor ExcellentQualityRated 1.0 on a scale of 1 to 5Poor ExcellentWas this helpful?K-KILLSTAR - UK Store6 months agoHi Sylvia,
I am sorry to see this.
A member of the customer experience team has reached out directly to help resolve this.
Much Love,
KILLSTAR - TTTiana T.Verified BuyerI recommend this productFoot Shape WideSize Purchased US11Rated 3 out of 5 stars7 months agoLove them but zipper broke already
I ordered these boots originally and got the wrong size. Killstar helped me with an exchange for the correct size, and I was a happy camper. I love the way these boots look, and they are comfortable. This morning, one of the zippers broke when I went to unzip my boot. I'm disappointed because I have worn these boots maybe 7 or 8 times, and the zipper pull broke. I think stronger hardware could have been used.
SizingRated 0.0 on a scale of minus 2 to 2Runs Small Perfect Runs LargeComfortRated 5.0 on a scale of 1 to 5Poor ExcellentQualityRated 3.0 on a scale of 1 to 5Poor ExcellentWas this helpful? - MKmarco k.Verified BuyerI recommend this productSize Purchased EU41Rated 5 out of 5 stars7 months agoSuper 👍🏻
Geile Stiefel 🦇
SizingRated 0.0 on a scale of minus 2 to 2Runs Small Perfect Runs LargeComfortRated 5.0 on a scale of 1 to 5Poor ExcellentWas this helpful?