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Extended Returns
Orders placed from 17th October 2025 until 23rd December 2025 are eligible for an extended return timeframe for store credit or exchange only. You can return items purchased within these dates up until 31st January 2026.
Standard Returns
You have 14 days* from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange.
When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.
*Exclusions apply. Learn more about non returnable items.
Please note GIFT CARDS are non-returnable or exchangeable
COVEN products that have had their hygiene seal broken or removed are not eligible for return due to hygiene reasons.
![Imperia Long Sleeve Velvet Dress [B]](http://www.killstar.com/cdn/shop/products/IMPERIA-LONG-SLEEVE-VELVET-DRESS-W-2_206x309_crop_center.jpg?v=1645356594)
![Imperia Long Sleeve Velvet Dress [B]](http://www.killstar.com/cdn/shop/products/IMPERIA-LONG-SLEEVE-VELVET-DRESS-W-6_206x309_crop_center.jpg?v=1645356594)
![Julienne Velvet Keyhole Dress [B]](http://www.killstar.com/cdn/shop/files/JULIENNE-VELVET-KEYHOLE-DRESS-B_206x309_crop_center.jpg?v=1750153323)
![Julienne Velvet Keyhole Dress [B]](http://www.killstar.com/cdn/shop/files/JULIENNE-VELVET-KEYHOLE-DRESS-C_206x309_crop_center.jpg?v=1750153323)
![Mercy Lace Garter Belt [BLOOD]](http://www.killstar.com/cdn/shop/products/Mercy_Lace_Garter_Belt__Blood_-G_206x309_crop_center.jpg?v=1747301166)
![Mercy Lace Garter Belt [B]](http://www.killstar.com/cdn/shop/products/Mercy_Lace_Garter_Belt__B_-G_206x309_crop_center.jpg?v=1747301206)
![Mercy Lace Panty [BLOOD]](http://www.killstar.com/cdn/shop/products/Mercy_Lace_Panty__Blood_-G_206x309_crop_center.jpg?v=1747302552)
![Mercy Lace Panty [BLOOD]](http://www.killstar.com/cdn/shop/products/Mercy_Lace_Panty__Blood_-B_206x309_crop_center.jpg?v=1747302552)
![Blaire B*tch Mini Skirt [PASTEL PINK]](http://www.killstar.com/cdn/shop/files/Blaire-Bitch-Skirt-ARCHIVE_206x309_crop_center.jpg?v=1747301085)
![Magica Skater Dress [PASTEL LILAC]](http://www.killstar.com/cdn/shop/files/MAGICA-SKATER-DRESS-LILAC_206x309_crop_center.jpg?v=1708000344)
![Magica Skater Dress [PASTEL LILAC]](http://www.killstar.com/cdn/shop/files/MAGICA-SKATER-DRESS-LILAC-G_206x309_crop_center.jpg?v=1708000345)
![Lost In Sin Zip Top [PASTEL LILAC]](http://www.killstar.com/cdn/shop/products/MOONDANCE-BELL-BOTTOMS-PASTEL-PINK-E_3a354b77-8798-4410-bd81-a667f7957b5d_206x309_crop_center.jpg?v=1636654543)
![Cultus Panty [PLUS]](http://www.killstar.com/cdn/shop/products/CultusPantyplus_206x309_crop_center.jpg?v=1636374473)
![Cultus Panty [PLUS]](http://www.killstar.com/cdn/shop/products/CultusPanty-plus_206x309_crop_center.jpg?v=1636374473)
![Broom Rider Boots [B]](http://www.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-W-B_2f9f8924-d293-4617-b9d8-828d7f503627_68x102_crop_center.jpg?v=1739368147)
![Broom Rider Boots [B]](http://www.killstar.com/cdn/shop/files/BROOM-RIDER-BOOTS-W-C_c0ada025-fd9d-4f0b-9e8d-f30d3882320b_68x102_crop_center.jpg?v=1739368147)
